Privacy Policy
Last Updated: December 18, 2025
At Trip Zip, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Note: You must be at least 13 years old to use our Services. By using Trip Zip, you represent that you meet this age requirement.
2. How We Use Your Information
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or register for our services
- Make a booking or reservation
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your bookings and reservations
- Providing customer support and responding to inquiries
- Sending you important updates about your bookings
- Improving our services and user experience
- Sending promotional communications (with your consent)
- Detecting and preventing fraud or unauthorized activities
- Complying with legal obligations
Note: If you disable cookies, some features of our website may not function properly.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Access & Update
You can access and update your personal information through your account settings.
Delete Account
You can request deletion of your account and personal information at any time.
Opt-Out
You can opt-out of receiving marketing communications by clicking the unsubscribe link.
5. Your Rights and Choices
You can request a copy of your personal data in a structured, machine-readable format.
6. Cookies and Tracking Technologies
Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information.
Note
If you disable cookies, some features of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date.
- We may update this Privacy Policy periodically.
- We will notify users of changes on this page.
- Continue to review the policy for updates.
Contact
If you have questions contact us using the details below.
9. Arbitration
9. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions.
Arbitration
Any disputes arising from this Privacy Policy or its use shall be resolved through binding arbitration in accordance with the applicable rules, where permitted by law.
Contact Us
If you have questions or concerns about our policies or data practices, please contact us:
Email: hello@tripzip.ai
Phone: +372 651 0329, +971 56 380 9732
Address: Tallinn 10145, Estonia | UAE: 775 Erica Townhouse, Al Zahya, Ajman Uptown, Mohammed Bin Zayed Road, Ajman
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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